Shipping Policy
Order processing. Orders placed before 2:00 PM (GMT+8), Monday to Friday, are packed and handed to the carrier the same day. Weekend and holiday orders ship the next business day.
Delivery estimates
| Destination | Transit time | Cost |
|---|---|---|
| United States | 7–12 business days | $8.95 (free over $79) |
| Canada | 9–15 business days | $14.95 (free over $129) |
| United Kingdom & EU | 10–16 business days | $19.95 (free over $149) |
| Australia & New Zealand | 10–18 business days | $24.95 (free over $149) |
| Rest of world | 12–21 business days | $29.95 |
Transit times are carrier estimates and exclude customs clearance delays.
Customs, duties and import taxes
Prices exclude duties and import taxes. Depending on your country’s threshold, your parcel may be subject to import VAT or duty, payable by you. We declare parcels at their actual value.
Lost or delayed parcels
If tracking has not moved for 14 consecutive days, contact info@norvond.com and we will reship or refund.